hibaje Responsible Gaming — Your Protection is Our Priority
hibaje believes entertainment is best when it stays within safe limits. Our tools and guidelines will help you ensure a healthy and enjoyable experience.
hibaje's Commitment
hibaje is more than an online casino — it is a trusted and safe environment for players in Bangladesh. We believe entertainment and responsibility can go hand in hand. Betting on our platform should be an enjoyable experience, not a source of harm.
That is why at hibaje we maintain tools and policies that help you stay in full control of your play. From setting deposit limits to self-exclusion — everything is at your fingertips.
Responsible gaming means deciding in advance how much time and money you will spend, and sticking to those limits. hibaje helps you keep to those limits.
- Account registration by anyone under 21 is strictly prohibited, and age verification is mandatory.
- Players can set or change deposit limits at any time.
- The self-exclusion feature lets you temporarily suspend your account for a set period.
- 24/7 support in Bengali is available for any betting-related concerns.
- Our system can detect unusual betting patterns and provides assistance when needed.
- All transactions are protected by SSL encryption and your information is completely confidential.
Responsible Gaming Tools
Setting Deposit Limits
You can set the maximum amount you deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and requests to increase it involve a short delay — this is for your protection.
Time Control and Time-Out
Taking breaks from extended play sessions is important. Use our time-out feature to pause your account for anywhere from 24 hours to 30 days. During the time-out period you will not be able to log in or place bets.
Self-Exclusion Feature
If you feel betting is having a negative impact on your life, use the self-exclusion feature. You can close your account for anywhere from 6 months to permanently. This step is not easy to reverse, so make the decision carefully.
Setting Loss Limits
Set in advance the maximum amount you are willing to lose within a given period. Once that limit is reached you will not be able to place further bets. This is one of the most effective responsible gaming measures available.
Age Verification System
To register at hibaje you must be at least 21 years old. Age verification using a national identity card or other valid identification document is mandatory when opening an account. We make no compromises on protecting minors.
Betting History and Awareness
You can view your complete betting history at any time. It gives you a clear picture of how much time and money you have spent. Stay informed, stay well.
How to Set Limits
Log in to your hibaje account
Log in to hibaje with your registered phone number and password. Make sure you are on a secure connection.
Open Account Settings
Click your profile icon in the top right corner and go to the "Settings" or "Responsible Gaming" menu.
Choose the limit that suits you
Deposit limit, loss limit, time control, or self-exclusion — choose whichever you need based on your situation.
Set your limit and confirm
Enter the specific amount or time period and press the "Confirm" button. Reducing a limit takes effect immediately.
Contact us if you need help
If you run into any difficulty or cannot set a limit on your own, reach out via our 24/7 live chat — we will help.
Responsible Gaming Tips
- Set a budget before you start betting and stick to it.
- Do not think of betting as a source of income — it is for entertainment.
- Do not place more bets to try to recover losses.
- Avoid betting while under the influence of alcohol or when you are under emotional stress.
- Spend time with family and friends — there is more to life than betting.
- Take regular breaks. Enjoy the game, do not let it become an addiction.
Signs of Problem Betting
Betting addiction develops gradually and the person affected often does not realise it themselves. If you notice several of the signs below in yourself, it is time to seek help.
Watch out for these signs
- Repeatedly betting to try to win back money you have lost
- Lying about betting or hiding it from family
- Using money meant for bills or daily expenses on betting
- Feeling restless or irritable when not betting
- Neglecting work, family, or social responsibilities
- Trying to stop betting but failing
- Borrowing money to bet or falling into financial difficulty
- Being unable to feel pleasure or relief without betting
If even one of the signs above applies to you, contact the hibaje support team. We will not judge — we will only help.
Ask yourself these questions
- Is betting controlling your mood?
- Are you regularly spending more than your budget?
- Are family or friends worried about your betting?
- Is betting interfering with your work or studies?
Remember
Asking for help is not a weakness — it is a sign of courage. The hibaje support team is ready to help you with complete confidentiality.
21+ Age Policy and Parental Protection
Age Verification Policy
Only individuals aged 21 or above may register and bet at hibaje. This is in accordance with Bangladesh law and international responsible gaming standards.
Age verification is mandatory when opening an account and before the first withdrawal. Verification is completed using a national identity card, passport, or birth registration certificate.
If there is any suspicion of age fraud on an account, hibaje reserves the right to investigate and close the account if necessary.
Advice for Parents
If there are minors in your household, make sure they cannot access hibaje or any online betting site.
- Keep parental controls enabled on your devices.
- Keep your passwords and login details private.
- Keep betting accounts out of reach of children.
- If you have concerns, let the hibaje support team know.
hibaje is always alert to protecting children and young people and is ready to take the necessary steps.
Contact Us for Support
If you feel betting is causing problems in your life or in the life of someone close to you, you do not have to face it alone. The hibaje support team is always by your side.
Our Bengali-speaking support team is ready to answer any questions about responsible gaming and to help you set limits.
24/7 Live Chat
Get instant support in Bengali at any time. Our team is always active.
Email Support
Write to us about anything related to responsible gaming: [email protected]
Apply for Self-Exclusion
If you are unable to control your betting on your own, apply to the hibaje support team for self-exclusion. The process is completely confidential.
- Submit your request via live chat or email.
- Choose your exclusion period: 6 months, 1 year, or permanent.
- You will not receive any promotional emails during the exclusion period.
- When the period ends, you will need to follow a set process to reopen your account.
Enjoy Responsibly and Within Your Limits
Enjoy entertainment at hibaje — but always within your limits. Play our games, slots, and cricket betting responsibly.